Return Policy: 30-Day Satisfaction Guarantee
At Fritz's Outdoor Discounts, we want you to be completely satisfied with your purchase. That's why we offer a 30-day satisfaction guarantee on all eligible items. Please take a moment to review our return policy:
- Eligible Returns: We accept returns on items that are in their original condition, including all accessories, parts, and packaging.
- Timeframe: Returns must be initiated within 30 days from the date of purchase.
- Proof of Purchase: To process your return or exchange, please provide a valid proof of purchase, such as the original receipt or order confirmation.
- Clean and Undamaged Returns: We kindly ask that all returned items be clean, undamaged, and free from signs of wear or use.
- Non-Returnable Items: For safety reasons and compliance with regulations, certain items are non-returnable. These include crossbows, which are considered final sale due to their mechanical nature. Products that uses any chemicals or gas fluids.
- Warranty Claims: If you encounter any issues with a product covered under a manufacturer's warranty, please follow the warranty instructions provided by the manufacturer. We will assist you in the process if necessary.
- Refund Process: Once your returned item is received and inspected, we will process your refund using the original payment method. Please allow a reasonable processing time for the refund to be reflected in your account.
- Store Credit: In cases where a refund is not possible, we may offer store credit as an alternative. Store credit can only be used on the day of the return and cannot be used for future purchases.
- Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
- Restricted Returns: For safety reasons and compliance with regulations, certain items, such as gas-powered products that have been fueled, cannot be returned.
- Changes to the Policy: We reserve the right to modify or update our return policy as needed. Any changes will be communicated on our website or in-store.
We strive to make the return process as smooth as possible. If you have any questions or need assistance with a return, our friendly staff is here to help.